Freelance Web Developer & Designer

DW Bays Web Design | 2016 - Present

Design, develop, maintain, and update websites and web applications for small businesses, personal brands, and client projects. Build responsive websites using HTML5, CSS3, JavaScript, jQuery, PHP, MySQL, WordPress, and Bootstrap. Create lead-generation systems, customer contact forms, database-driven pages, appointment request tools, and business workflow features. Manage hosting environments, domains, SSL certificates, website maintenance, and troubleshooting.

Customer Advisor

Trelevate | 2024 - 2025

Delivered customer support, documentation, issue resolution, and client assistance while maintaining high levels of customer satisfaction.

Customer Support Representative

Intervala, LLC | 2023 - 2024

Provided Tier 1 technical support, troubleshooting, incident documentation, and customer service support in a fast-paced environment.

Contract Web Developer

OcSoberfest | 2017 - 2017

Designed and developed a nonprofit event registration website and assisted with website management and user experience improvements.

Design & Internet Marketing Intern

Grunt Style | 2014 - 2015

Created marketing graphics, advertising materials, website assets, and tracked campaign performance using Google Analytics.

Supervisor / Team Leader

VS Advertising Inc. | 2013 - 2014

Conducted direct sales advertising and marketing campaigns. Coordinated customer relationships, trained team members, and helped improve team performance and marketing effectiveness.

Staff Sergeant / Combat Engineer

United States Army | 2002 - 2013

Led personnel, managed training programs, maintained accountability for equipment valued at over 10 million dollars, and developed strong leadership, communication, logistics, project management, and team-building skills.

LeAnn Styles Salon

Web Designer & Developer

Designed and developed a modern salon website focused on customer engagement, lead generation, and usability. Built responsive layouts, implemented contact functionality, and continue to maintain and improve the website.

Fox Sprinkler Supply

Website Design & Maintenance

Designed, developed, and maintained the company website while implementing usability improvements and digital marketing assets.

LandingStrip SaaS Platform

Founder / Developer

Designed and developed a lead-generation and business management platform for service-based businesses, including landing pages, lead capture, customer profiles, QR contact sharing, work orders, invoices, and team collaboration tools.